This page contains a Flash digital edition of a book.
It’s not just a numbers game. The BSA’s new evaluation metrics help councils, units, and leaders focus on ...


The Main Thing


by john r. cl ark photogr a phs by michael roy tek /bsa f il e s


CHANGE HAPPENS. And make no mistake: Change is sweep- ing the ranks of the Boy Scouts of America. A blocklong parade of BSA volunteer leaders and profes- sional staff at May’s National Annual Meeting stated—


repeatedly and often


forcefully—that the status quo has got to go. Nowhere was this more


evident than during Chief Scout Executive Robert Mazzuca’s emotionally charged closing address at Friday’s General Session. In


front of a rapt audience in the main ballroom of the Manchester Grand Hyatt in San Diego, Mazzuca’s teleprompter displayed his prepared remarks. But he never delivered them. Instead, he spoke from the heart. As if etching an exclama-


tion point onto the day’s exhaustive agenda of speak- ers citing Scouting’s urgent need to take a new path, Mazzuca drove home his point with fervor no one could misunderstand. “It is time,” he said, his voice rising. “We have the courage to take this movement where America needs to go. “It is time!” he repeated.


“We stood up and we said, ‘Darn it! We’re going to do it right!’”


Right—as measured by


17 carefully crafted new benchmarks for gauging the performance of everyone and everything involved in shaping a quality experi- ence for young people in Scouting—for the 21st century and beyond. The journey is the destination. “Trust me,” Mazzuca said. “If we do this right, this journey will never end.” No doubt you’ve heard a little or a lot about Journey to


Chief Scout Executive Robert Mazzuca tells leaders, “When I look at all we’ve got on the drawing board, I’d love to go back in time and join again today. What a thrill that would be.”


38 S COUTING ¿ SEPTEMBER•OCTOBER 2011


Excellence (scouting.org/scout source/Commissioners/Journey. aspx). It’s not another slogan, nor another campaign, said leaders from both the volun- teer and professional ranks. Rather, JTE is a long-term strategy to bring out the “per- sonal best” of every Scout and Scouter through a continuous focus on improvement. As Mazzuca put it, the “bogey [criteria for improvement] will continue to move. And we can always be better than we are today.” A diverse task force of


volunteers and professionals, chaired by Northeast manage- ment consultant and regional commissioner Hab Butler, developed the JTE program. “They began with a simple


premise: Every Scout, current and future, deserves a great Scouting experience,” said BSA President Rex Tillerson. Driven by metrics and


built with standards based on the respected Kaplan and Norton Balanced Scorecard, JTE will measure the ability of councils and units to “produce a sustainable, quality program that youth members enjoy every week in their local units,” said Tillerson.


“The BSA is developing


many tools, metrics, and dashboards to support us. But we must never forget that the program is all about the Scout. How do they feel


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68